Shipping policy
Please check address prior to submitting an order! Anything returned to me due to an incorrect address will result in new shipping charges, which will be the responsibility of the buyer. There will be no refunds on missing packages due to an incorrect address. If the buyer decides to cancel the order instead of reshipping, refunds will be made minus originally shipping charges.
I am not responsible for stolen items. If your tracking is marked as "delivered" then to my knowledge the package has been delivered. If you have any concerns about your delivery you can call USPS with your tracking number and they should be able to assist you in filing a complaint.
****
USA ORDERS -
All U.S. orders ship out first class with tracking.
Once an item is marked 'shipped' it is then in the hands of the USPS, and out of my control.
INTERNATIONAL ORDERS -
Canada - $9.25 first class with tracking.
International orders are shipped via USPS and have an estimated delivery of 7-10 BUSINESS days (after processing period). Please note this does NOT include Weekends or Holidays.
All international orders come standard with tracking that updates within 24-48 hours of shipment. The Estimated Delivery date on your tracking is an estimate, not a guaranteed date. Please be patient with the tracking as it can be slow to update online sometimes.
Once an item is marked 'shipped' it is then in the hands of the USPS, and out of my control. For any regarding tracking you can take the tracking to your local post office and they can further assist you on the retrieval of your order.
Thanks!!
Jump To It Designs, Inc
Wendy & Rose
I am not responsible for stolen items. If your tracking is marked as "delivered" then to my knowledge the package has been delivered. If you have any concerns about your delivery you can call USPS with your tracking number and they should be able to assist you in filing a complaint.
****
USA ORDERS -
All U.S. orders ship out first class with tracking.
Once an item is marked 'shipped' it is then in the hands of the USPS, and out of my control.
INTERNATIONAL ORDERS -
Canada - $9.25 first class with tracking.
International orders are shipped via USPS and have an estimated delivery of 7-10 BUSINESS days (after processing period). Please note this does NOT include Weekends or Holidays.
All international orders come standard with tracking that updates within 24-48 hours of shipment. The Estimated Delivery date on your tracking is an estimate, not a guaranteed date. Please be patient with the tracking as it can be slow to update online sometimes.
Once an item is marked 'shipped' it is then in the hands of the USPS, and out of my control. For any regarding tracking you can take the tracking to your local post office and they can further assist you on the retrieval of your order.
Thanks!!
Jump To It Designs, Inc
Wendy & Rose